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Privacy Policy

Last updated: November 30, 2025

SnackTrack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

1. Information We Collect

Information You Provide

  • Account Information: Email address and basic profile information when you create an account
  • Order Data: Food delivery order history that you choose to upload from services like UberEats, DoorDash, and similar platforms
  • Communication: Messages you send to our support team

Information Collected Automatically

  • Error Tracking: We use Sentry to track app errors and crashes. This automatically includes device type, operating system, and app version information. When you're logged in, error reports are associated with your account to help us provide support.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the SnackTrack service
  • Analyze your food delivery spending and generate personalized insights
  • Show you how much money you could save with meal kit alternatives
  • Improve our app and develop new features
  • Send you important updates about the service
  • Provide customer support

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With Your Consent: When you choose to share your spending results on social media or with friends
  • Service Providers: Third-party companies that help us operate our app (hosting, analytics, customer support). These providers are contractually obligated to protect your data.
  • Affiliate Partners: If you click on a meal kit service offer (like HelloFresh), we may share that you came from SnackTrack to receive commission, but we do not share your order history or spending details
  • Legal Requirements: If required by law, court order, or to protect our rights and safety

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure cloud infrastructure
  • Regular security audits
  • Limited employee access to personal data

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Data Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request a copy of your data in a portable format
  • Opt-Out: Opt out of marketing communications at any time

To exercise these rights, contact us at hello@getsnacktrack.com

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except for data we're required to retain for legal or regulatory purposes.

7. Children's Privacy

SnackTrack is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Services

Our app may contain links to third-party websites or services (like meal kit providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. International Users

SnackTrack is based in Canada. If you access our service from outside Canada, your information may be transferred to and processed in Canada or other countries where our service providers operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the new Privacy Policy in the app
  • Updating the "Last updated" date

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how it's used
  • Right to delete your personal information
  • Right to opt-out of the sale of personal information (note: we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@getsnacktrack.com
Website: getsnacktrack.com